Privacy Policy

Introduction

Welcome to bgchanger.video. We take your privacy seriously, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Information Collection and Use

To provide and improve bgchanger.video as an AI video background changer platform, we may collect the following types of data:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use bgchanger.video, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access bgchanger.video, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card details, billing address, and any information required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

Legal Bases for Processing

If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, we process personal data only when we have a valid legal basis to do so. Depending on the context, these legal bases may include:

• Performance of a Contract: To create and manage your account, provide the services you request, process payments, and deliver customer support.
• Legitimate Interests: To secure our services, prevent abuse, analyze performance, improve features, and maintain the reliability of our platform, provided that our interests are not overridden by your data protection rights.
• Consent: To use non-essential cookies, send certain marketing communications, or process data in situations where consent is required by law. You may withdraw consent at any time.
• Legal Obligations: To comply with tax, accounting, fraud prevention, law enforcement, and other legal or regulatory requirements.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures, including encryption and access controls, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. Retention periods may vary depending on the type of data, the nature of our relationship with you, and applicable legal requirements. When we no longer need personal data, we will delete it or anonymize it where reasonably practicable.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality obligations.

AI Training and Promotional Use

We want to be explicit about how customer data is handled in connection with AI training and promotional use:

• If you are a paid user, we do not sell or resell your data to third parties.
• If you are a paid user, we do not use your private prompts, uploads, inputs, outputs, or other customer content to train our models or general-purpose AI systems.
• If you are a free user, we may use your prompts, uploads, inputs, outputs, and related usage data to improve, develop, and train our services, models, and safety systems, unless we state otherwise for a specific product or feature.
• We may use generated content for case studies, showcases, social media, website examples, or other promotional purposes only when that content is public, shared publicly by you, or created in a public-sharing area of the service.
• We do not use non-public generated content from paid or free accounts for promotion without authorization.

International Data Transfers

Your personal data may be processed in countries outside your country of residence, including countries that may not provide the same level of data protection as the EEA, the United Kingdom, or Switzerland. Where required by applicable law, we rely on appropriate safeguards for such transfers, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our services, remember your preferences, analyze traffic, and improve the user experience.

• Strictly Necessary Cookies: These cookies are required for core site functionality and security and do not require consent where permitted by law.
• Optional Cookies: Analytics, personalization, and similar non-essential cookies are used only where permitted and, where required by law, only after you provide consent.

If you are in a jurisdiction that requires cookie consent, you can choose whether to accept or reject non-essential cookies through our cookie banner or cookie settings tools. You can also update your browser settings to control cookies, although doing so may affect certain site features.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal data. If you are in the EEA, the United Kingdom, or Switzerland, these rights may include:

• The right to request access to the personal data we hold about you
• The right to request correction of inaccurate or incomplete personal data
• The right to request deletion of your personal data in certain circumstances
• The right to request restriction of processing in certain circumstances
• The right to object to certain processing based on legitimate interests
• The right to data portability, where applicable
• The right to withdraw consent at any time where processing is based on consent
• The right to lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@bgchanger.video

By using bgchanger.video, you acknowledge that you have read and understood this Privacy Policy.